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Technical Support IT Support

Remote Frontline Support Specialist - Retail Media Platform

Remote / Online - Candidates ideally in
Nanaimo, BC, Canada
Listing for: Zitcha
Remote/Work from Home position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading retail media platform company is searching for a Frontline Support Associate to provide first-line support to customers. This remote role requires handling inbound support tickets, troubleshooting platform issues, and collaborating with teams across regions. Ideal candidates should possess strong English communication skills and be detail-oriented, with a proactive approach to problem-solving. The company offers a competitive salary and a collaborative environment aimed at continuous improvement.
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