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SaaS Customer Support Specialist — Remote, EST
Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listed on 2026-02-15
Toronto, Ontario, C6A, Canada
Listing for:
SpryPoint
Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A cloud-software company based in Toronto seeks a Customer Support Specialist I. In this role, you will be the first point of contact for clients, providing support with SpryPoint applications while troubleshooting and documenting issues. Ideal candidates possess a Bachelor’s degree in IT or related fields and strong SQL skills. The position requires up to 50% travel and offers a remote-first work environment with flexible hours and comprehensive benefits, focusing on professional growth and a supportive team culture.
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