Associate Director - Security Technology

Location: Greater London

Department:
Security
Company:
Canary Wharf Management Limited
Reporting to:
Director - Security & Resilience              
** JOB SUMMARY
** The Associate Director – Security Technology will manage and develop Security Technology for the CW Group, providing leadership to the wider Security Technology team whilst ensuring that delivery remains aligned with the broader Security department roadmap. The postholder will hold full Access Control Management across estate wide systems and will oversee the overall Security Technology department workload and all deployed physical Security systems.
The Postholder will also provide subject matter expertise in a consultancy capacity to internal departments as required and will lead the delivery of larger Security Technology projects that support core business objectives.
This role is based in the office, with the flexibility to work from home one day a week. Salary up to £95,000
** MAIN RESPONSIBILITIES
*** Manage the CWG and sub-contractor Security Technology teams by triaging incoming workload, scheduling and deploying resources to meet operational requirements, and balancing reactive break/fix activity, scheduled and emergency upgrades, and proof‑of‑concept trials for new technology.
* Capture operational and business requirements from the Group, formalise and develop proposals, feeding these into the Security Technical Team for delivery.
* Conduct regular reviews of vendors and installers, including labour rates, cost of goods and performance, delivering tenders and cost comparatives in line with company policy, and act as contract owner for the sitewide systems incumbent contractor, the Hostile Vehicle Mitigation contractor, radios, and Estate Alert.
* Line management responsibility for Security Technology Access Control Senior Administrator, Security Technology Access Control Administrator, Apprentice Security Technology Analyst, and Security Technology Project Manager.
* Lead the Security Technology workstream for major cross‑business projects, including enterprise‑wide programmes, ensuring alignment with security governance, technical architecture, operational requirements and the wider Security roadmap, and ensuring that larger projects are delivered on time, within budget and in compliance with CWML Security standards while operating to a zero‑downtime, ‘always‑on’ philosophy.
* Present Roadmaps, forecast of events, emerging technologies and proof of concepts to line management.
* Work in partnership with IT on integrated technical systems, ensuring aligned governance, roadmaps, and delivery of business‑critical security technologies.
* Responsible for horizon scanning and continuous improvement, delivering upgrades of security hardware and software across all critical technology, including leadership of the revitalised Access Control Programme (CW App).
* Budget owner for annual budget of approximately £1.7m, liaising with internal clients as necessary to secure funding to complete annual objectives.
* Provide accurate, timely attendance and activity reports for senior leadership, including Managing Director level.
* Hostile Vehicle Mitigation specialist and installation project manager, including globally unique automated mitigation systems.
* Management and system ownership of estate‑wide physical security systems — including access control, CCTV, body‑worn cameras, radios, visitor management, intercoms, radio systems, Estate Alert and HID Mobile — covering governance, compliance, data management, auditing, reporting, user support, policy enforcement, visitor management, process improvement, and technical troubleshooting/escalation.
* Responsible for asset and lifecycle management of 10,000+ endpoint devices.
* Provide support / resolutions (i.e. react) to day to day operational tasks.
* To carry out other reasonable duties as requested by line management within the Security department.
** PERSON SPECIFICATION
*** Demonstrable experience leading complex security technology projects and managing multi‑disciplinary teams within a corporate or critical‑infrastructure environment, including line management and development of specialist technical roles.
* Proven…