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Solution Consultant/Housing Specialist , Remote
Remote / Online - Candidates ideally in
High Wycombe, Buckinghamshire, HP109, England, UK
Listed on 2026-02-15
High Wycombe, Buckinghamshire, HP109, England, UK
Listing for:
TechLabs London
Full Time, Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
Cloud Computing
Job Description & How to Apply Below
RESPONSIBILITIES
- Support iProperty Cloud implementations, ensuring successful delivery and adoption. Prepare, coordinate, and run customer-facing workshops, capturing requirements and stakeholder feedback
- Design business processes and document requirements, including As-Is and To-Be processes, features, and business needs
- Engage with stakeholders across multiple business areas to identify business needs, pain points, and quick wins
- Lead on direct engagement with existing and prospective customers to understand their business objectives, key requirements and pain-points to propose solutions that respond to business requirements and needs
- Clearly communicate business requirements and processes to delivery teams to ensure successful outcomes
- Manage requirements and traceability throughout the project lifecycle, ensuring scope control and alignment to business objectives
- Lead or contribute to improvement initiatives supporting ongoing business and platform development
- Create and maintain iProperty Cloud content, documentation, and training materials
- Develop internal and external resources to support customer adoption and platform understanding.
- Deliver structured product demonstrations and solution walkthroughs to customers and prospects
- Act as a key point of contact for customer and prospect questions related to iProperty Cloud
- Contribute to commercial opportunities, including proposals, tenders, and solution inputs
- Build and maintain strong relationships with customers, prospects, and internal stakeholders
- Identify opportunities to improve customer adoption and value from iProperty Cloud
- Collaborate closely with delivery team to ensure aligned outcomes
- Represent Tech Labs London and iProperty Cloud at client meetings, workshops, and industry events if needed
- Experience in the UK Housing industry is essential
- Experience in a consulting or customer-facing technology role is highly desirable
- Strong experience in designing and documenting business processes
- Proven ability to run effective customer-facing workshops, demos and act on stakeholder feedback
- Ability to understand business needs, technology solutions, products, and market approaches
- Strong relationship-building skills with stakeholders from varied backgrounds
- Excellent organisational skills with the ability to work independently and take initiative
- Comfortable working in a fast-paced, demanding environment with quick turnaround times
- Excellent technical and IT skills, with the ability to learn and demo new technologies
- Experience working with Microsoft Dynamics 365 and Power Platform is desirable
- Experience working in Agile SCRUM or Agile Kanban environments
- Effective use of remote collaboration tools (e.g. Microsoft Teams, Azure Dev Ops, Slack)
- Fluency in spoken and written English
- UK-based, full-time, permanent role
- Remote working available, provided you can work effectively
- Occasional travel to client sites, meetings, and events as required
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