TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Joinour team and what we’ll accomplish together
The DB Implementation Team at TELUS Health is a dynamic group of nearly 300 skilled and motivated professionals, working together to deliver the most competitive integrated systems solutions available. We design, implement, and support a comprehensive DB pension administration solution for large public sector clients.
Our solution stands out due to the proactive and creative contributions of each team member, including business analysts, developers, QA analysts, project managers, and solution designers. We thrive in a dynamic, Agile-driven development environment, fostering collaboration throughout the implementation process and in the ongoing services we provide to our clients.
If you are looking for a rewarding opportunity to make a positive impact on our clients and their pension plan members, this is the perfect role for you!
Here’s the impact you’ll make and what we’ll accomplish together
In this role, you will be an efficient leader who drives the successful delivery of the Ariel EAS solution to our clients. You will manage a multidisciplinary implementation team and take overall accountability for delivering high-quality solutions that meet client expectations within planned deadlines. You'll serve as the bridge between our clients and product development team, ensuring that client needs are understood and met while managing project scope, priorities, and risks.
This is a leadership position where you'll not only deliver solutions but also coach and develop your team members.
What’s in it for you
100% work from home arrangement with travel requirements for essential meetings
Long-term, enterprise-level project engagement with direct client interaction
Leadership opportunity to manage multidisciplinary teams and drive innovation
Comprehensive customizable benefits package to suit your unique needs and lifestyle
Paid vacation days & well-being days as well as a well-being expense account to help maintain a better work/life balance
Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan
Generous mental health support account to cover the cost of therapy/counseling sessions
What you'll do
Present and promote the Ariel EAS software solution to clients, representing their needs to the Product Development team
Coordinate implementation teams and collaborate with Project Managers to ensure seamless delivery
Manage priorities and ensure high-value deliverables that meet client expectations
Plan and control project scope based on contract requirements and maintain the Requirements Traceability matrix
Identify and mitigate risks, providing proactive solutions to problems as they arise
Stay informed of new product developments and incorporate them into strategic decision-making
Provide concise requirements for custom gaps to the product team
Lead the transition to the support team and ensure clients fully understand the delivered solution
Facilitate knowledge transfer within the team and propose innovative improvements to existing processes
You have
Minimum 7 years of experience in a relevant area, such as workflow management system implementation, or administrative process automation
Proven experience managing multidisciplinary teams and delivering complex software solutions
Strong understanding of enterprise software implementation and project management principles
Experience coordinating with cross-functional teams including project managers and product development teams
Experience presenting technical solutions to clients and stakeholder
Strong English language proficiency with the ability to speak and present effectively to clients
Availability to travel up to 20% as needed…
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