Lead ServiceNow Architect - Remote
Sulawesi Tengah, Indonesia
Listed on 2026-02-16
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IT/Tech
Cloud Computing, IT Project Manager, IT Consultant, Systems Analyst
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Service Now Technical Architect - REMOTE. This role is critical for guiding our customers through the complexities of Service Now platform solutions. You will act as a technical architecture lead, shaping the implementation strategies and ensuring best practices are followed. As an expert in the Service Now space, you'll work closely with diverse teams, aiming to enhance and streamline the user experience.
Your insights and strategic direction will have a lasting impact on our projects and partnerships.
- Serve as a technical architecture lead across Service Now platform solutions
- Provide technical direction and best-practice guidance for implementations and enhancements
- Conduct code and solution reviews to ensure scalable, secure, and maintainable development
- Act as a trusted advisor to clients and internal development teams
- Develop high-level effort estimates and contribute to work breakdown structures
- Support solution demonstrations and architecture discussions as needed
- Identify opportunities to improve and streamline platform performance and functionality
- Provide guidance around platform security posture and governance
- Current Service Now CTA certification
- U.S. Citizenship
- Bachelor’s degree in Computer Science or related field
- 5+ years of experience developing on the Service Now platform in enterprise environments
- 7+ years of experience in application development (SDLC, Agile/Scrum, etc.)
- Strong experience designing scalable custom applications and integrations
- Proficiency in JavaScript and modern development practices
- Deep understanding of Service Now technical architecture and core modules
- Strong knowledge of infrastructure and networking best practices
- Ability to lead technically while collaborating effectively across multiple teams and projects
- Demonstrated ability to multitask and support concurrent efforts
- 15 PTO days
- 11 paid holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term and Long Term Disability coverage with 100% premium support
- 401k Program with matching 100% of up to 4% of salary
- Training Program
- Employee Assistance Program
- Maternity Leave
- Paternity Leave
- Annual performance bonuses
- Referral bonus
- Flexible work arrangements
- Access to robust training and professional development program
- Employee Assistance Program (EAP) for mental health and wellness support
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice:
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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