Technology Delivery Manager

As a Technology Delivery Manager, you will be responsible for a single delivery team working to deliver a product within agreed timescales, to cost and quality standards. You will form a partnership with a Product Manager to deliver value against the product vision. You will also work with a variety of stakeholders, translating technical concepts where necessary.

These roles sit in Collaboration and End User Compute, who are responsible for all Home Office end user services, including the provision and support of devices, development and support of applications and business critical services. For example, issuing of devices such as laptops and mobiles, the roll out of Windows 11 and M365 applications such as MS Teams, SharePoint, One Drive and Outlook.

• Take responsibility for your team’s delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
• Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
• Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
• Manage risks, issues, and dependencies appropriately.
• Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.

• Understanding different delivery approaches, such as Agile and Waterfall, identifying the most appropriate methodology for the situation, and helping a team to implement and improve processes,
• Facilitating the delivery of technology products and services throughout their lifecycle,
• Creating the best team makeup for the situation, and bringing people together into a motivated team,
• Identifying and managing risks, issues, and dependencies,
• Communicating between technical and non-technical stakeholders, and effectively managing stakeholder expectations,
• Monitoring the performance of suppliers and acting as a point of contact with them.

Your CV and Personal Statement will both be assessed. Your Personal Statement should clearly evidence your experience against the essential skills, using the STAR method (Situation, Task, Action, Result). Make full use of the word count to create a comprehensive and compelling application. STAR -

Useful support on Home Office recruitment process including:
Success Profiles tips video, Personal Statement tips, Video/Interview tips video -

Information on the Pay Framework Allowance (PFA) -

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Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately we cannot offer sponsorship.