VP, Data & Insights

What You Will Do

• Strategic Vision &
  
  Roadmap:
  
  define and drive the company-wide insights strategy, specifically identifying the types of data we need to capture, how to store and transform it into accessible data models, enabling both self-serve and in-depth exploration and modelling to drive future growth.
• Team Leadership & Design: design and build a future-proof organization of high performing team members. Establish clear view of team role competencies and performance expectations, set development plans and help team members successfully adjust to the changing and growing demands of a fast-growing company.
• Operational Excellence:
  Inspire, motivate, and monitor team performance, setting high standards for data accuracy, availability, collaborative problem-solving and efficient service delivery.
• Technical Problem Solving:
  Collaborate deeply with Data Engineers and Analytical Engineers to solve complex data access and integration issues, ensuring efficient pipelines from diverse sources.
• Prioritization:
  Partner with executive leadership to ruthlessly prioritize data requests, balancing urgent business analysis needs with long-term infrastructure investments. In turn, guide team members on workload balance, to ensure flexibility to respond to urgent exec requirements, short-term business needs and longer-term assignments.
• Tooling & Process Evolution:
  Assess our current data stack and processes; make bold, experience-based recommendations to modernize our tooling and adopt industry best practices to drive speed and efficiency.
• Change Management:
  Review existing ways of working with a focus on speed and impact; drive the adoption of a data-first mindset across all departments.
• Business Analysis:
  Oversee the delivery of high-value business analysis, ensuring stakeholders understand not just what happened, but why it matters and what to do next.
• Drive ownership: build a culture of ownership, moving from just receiving and executing on data requests, to proactively engaging on the business situation requiring the analysis, thinking through different options to find the most suitable solution and helping to land the analysis, ensuring accurate interpretation and action.

• B2B SaaS Leadership: 10+ years of experience in Data & Insights leadership roles, with a strong preference for high-growth B2B SaaS environments.
• Multi-Disciplinary Management:
  Proven experience managing and scaling diverse teams that include Data Engineers, Analytical Engineers, Data Analysts, and Data Scientists.
• Technical Fluency:
  Strong understanding of modern data stacks (e.g., Snowflake, Big Query, dbt, Looker, Tableau) and the ability to "speak the language" of engineering to solve data architecture challenges.
• Strategic Data Acquisition:
  Demonstrated success in defining data capture strategies, particularly regarding product usage (telemetry) and Go-To-Market data (CRM/Marketing Automation).
• Transformation
  
  Experience:
  
  A track record of entering established organizations, assessing capabilities, and successfully restructuring teams/processes to improve velocity and quality.
• Business Acumen:
  Exceptional ability to translate complex data into clear business narratives; you can debate strategy with the CRO and architecture with the CTO.
• Bias for Action:
  You are comfortable working with ambiguity and can make "deliberate" decisions quickly to keep the team moving forward.

• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!).
• Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains.
• We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely.
• We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to…