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Technical Support

Head of Technical Success - Remote Scale Enablement

Remote / Online - Candidates ideally in
Wrexham, Wrexham County, LL13, Wales, UK
Listing for: Pinpoint
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A high-growth HR tech company in the United Kingdom seeks a Head of Technical Success to lead the newly established function. This role involves managing customer-facing teams, ensuring technical delivery quality, and driving operational excellence. The ideal candidate will possess substantial experience in technical customer roles and a deep understanding of APIs and SaaS products. They will work hands-on with teams to improve processes and enhance customer experiences while reporting directly to the VP of Engineering.
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