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D365 BC Support Team Lead Remote Citizen​/ILR

Remote / Online - Candidates ideally in
Bristol, Bristol County, BS1, England, UK
Listing for: Pearson Carter
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Project Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 GBP Yearly GBP 60000.00 YEAR
Job Description & How to Apply Below
Position: D365 BC Support Team Lead – (Remote Citizen/ILR

D365 BC Support Team Lead – (Remote) – UK Citizen/ILR

Pearson Carter are currently recruiting a D365 BC Support Team Lead for one of the UKs most reputable Solutions Partners. They have a relentless focus on employee and client satisfaction, resulting in a culture with long tenures, lasting business relationships and a strong project pipeline.

Responsibilities
  • Team management – Lead, mentor and guide team members whilst fostering a collaborative team culture
  • Incident management – Prioritise and allocate incidents and service requests based on urgency and impact.
  • Documentation – Maintain the knowledge base and oversee accurate and effective documentation of incident details and troubleshooting steps
  • Reporting & Metrics – Establish, monitor and report on service delivery KPIs
Experience
  • Strong experience as a 2nd/3rd line BC Support Consultant
  • Excellent troubleshooting and problem solving skills
  • Ability to manage competing priorities in a fast-paced, customer-facing environment. Strong communication and stakeholder management skills
  • Proven experience managing, mentoring or leading people (formal or informal)
Salary
  • A salary of upto £60k is available
Location
  • This role is fully remote
How to Apply

Please apply today with your CV to be considered for this position. You can also get in touch with me directly at  or .

Pearson Carter is the Global Leader in Microsoft Technology, Web, Mobile and Software Development Recruitment with specialist roles across the globe.

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