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IT Support Technical Support

Remote Tech Support Analyst - Bilingual EN​/FR

Remote / Online - Candidates ideally in
Bridgend, Bridgend County, CF31, Wales, UK
Listing for: Gateway Ticketing Systems UK Ltd
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A leading ticket software solutions provider is seeking a Technical Support Analyst to join their fully remote team. This mid-senior level position requires 3 years of customer service and 2 years of technical support experience. Bilingual in French and English is essential. The role focuses on delivering world-class technical support to customers, resolving issues through various channels. Candidates must demonstrate excellent troubleshooting, interpersonal skills, and be proficient in Microsoft Office.

Join a diverse environment committed to equity and inclusion.
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