WFM Technical Lead

Overview

Are you looking for new opportunities and want to work within the IT team of a Global business working at the intersection of technology, HR, and business operations, with significant scope for impact and innovation.

Here at JELD-WEN, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a WFM Technical Lead to join our European team on a fixed term contract or contract/consultancy basis.

This is a remote, home-based role, you could be located in the UK or France, you will ideally be fluent in English and French, and you will have the opportunity to work within a growing cross functional team.

This role centres on leading and supporting implementation, integration, and optimisation of workforce management systems (UKG Pro WFM) across Europe. It involves collaborating with stakeholders, managing system integrations, and delivering customised solutions to meet complex business needs while ensuring seamless integration to business-as-usual (BAU) operations aligned with compliance with organisational and legislative standards.

This role plays a critical part in the seamless operation and continuous improvement of workforce systems, contributing to both operational excellence and strategic initiatives across the European region.

We offer remote working, a competitive salary, 25 days holiday, up to 7.5% pension, medicash health plan and possible ongoing opportunities.

• Lead the implementation and integration of WFM systems across multiple European countries.
• Act as technical lead for system transitions, including migration from legacy and end-of-life solutions.
• Own and maintain European WFM standards and frameworks, including integrations with tools such as WIM, Boomi, and Analytics.
• Partner with stakeholders and external vendors to translate business requirements into effective technical solutions.
• Oversee data management and reporting for 5,000+ employees, delivering dashboards and insights to support decision-making.
• Support system releases, testing, change management, and continuous process improvement.
• Provide technical support and knowledge sharing to ensure stable BAU operations.

• Strong experience with WFM and HRIS solutions (e.g. UKG Pro WFM, Kronos, SAP Success Factors, payroll and T&A).
• Proven expertise in system integrations, data analytics, and reporting tools.
• Experience delivering multi-country implementations with a strong focus on compliance and data integrity.
• Leadership skills to direct on solution and risk management associated with ongoing and further solution management.
• Excellent stakeholder engagement, problem-solving, and leadership skills.
• Relevant experience and/or a degree in Computer Science or a related field.
• Fluency in English and French.

"We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international environment, a high level of flexibility, great potential for personal development and the opportunity to work with strong brands".

We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Founded in 1960, JELD-WEN is one of the world's largest door and window manufacturers, with more than 18,000 employees operating in 15 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces, and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminum windows and related products for use in the new construction and repair and remodeling of residential homes and non-residential buildings.

Our products and services afford us the opportunity to enter people’s workplaces, homes, and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.