Product Manager – E-commerce Platforms - Remote

Job Title: Product Manager E-commerce Platforms

Location
: 100% Remote, Canada

Experience Required
: 6 to 10 Years
Salary: $130,000 - $140,000 CAD annually

Key Responsibilities

• Define and drive the product strategy for digital commerce platforms and customer engagement initiatives
• Support the successful implementation and continuous improvement of e-commerce applications and rewards or loyalty features
• Develop and maintain a clear product roadmap aligned with revenue, customer experience, and retention goals
• Gather, document, and manage detailed business and technical requirements
• Prioritize and manage the product backlog to ensure high-value feature delivery
• Create well-defined user stories and acceptance criteria for engineering teams
• Act as a liaison between development teams and business stakeholders to ensure alignment
• Conduct market research and competitive analysis to identify trends in e-commerce and digital engagement
• Partner with UX/UI teams to deliver intuitive and user-friendly digital experiences
• Define and execute go-to-market strategies for new features and platform enhancements
• Monitor KPIs, including conversion rates, engagement metrics, retention, and platform performance
• Track customer feedback, support inquiries, and system alerts to drive continuous optimization
• Ensure compliance with security, digital payment standards, and industry best practices
• Manage third-party vendor relationships, including payment providers, marketing tools, and analytics platforms
• Provide regular updates to internal stakeholders and ensure alignment with broader company objectives
• Maintain up-to-date product documentation and release records

Must-Have Skills

• Bilingual proficiency in Spanish
  .
• 5 plus years of experience in product management for digital or e-commerce platforms
  .
• Strong experience supporting digital product implementation and lifecycle management.
• Proven experience working in Agile environments such as Scrum or Kanban
  .
• Experience managing product backlogs and roadmap planning.
• Ability to write clear user stories and acceptance criteria.
• Strong understanding of e-commerce metrics such as conversion rate, customer retention, and revenue growth.
• Experience working with cross-functional teams, including engineering,
  UX/UI
  , marketing, and operations.
• Strong analytical skills with the ability to interpret performance and customer data
  .
• Excellent stakeholder communication and collaboration skills.

Nice-to-Have Skills

• Experience working on loyalty or rewards programs.
• Familiarity with digital app ecosystems and omnichannel commerce strategies.
• Experience with payment integrations and checkout optimization.
• Background in retail, financial services, or high-transaction digital environments.
• Exposure to third-party vendor management.

Certifications

• Certified Scrum Product Owner or equivalent Agile certification is a plus.
• Product Management certification is an advantage.

About Techedin

Techedin is a global IT staffing and technology services firm helping enterprises build high-performance tech teams. We support innovation at scale by connecting skilled professionals to leading companies and impactful projects. We prioritize transparency, responsiveness, and the right fit.

Equal Opportunity Statement

At Techedin, we welcome applicants of all backgrounds, communities, and experiences.

Our commitment to diversity, equity, and inclusion drives us to create hiring experiences that are open, fair, and human-first.

Interested in this opportunity?
Apply now
, and our recruitment team will review your profile and reach out if it aligns with client requirements.

We value every application and aim to respond to those closely matching the role criteria. Even if you don't hear back this time, we encourage you to stay connected with us for future opportunities.