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Director, Smart Buildings & Remote Command Centre; RCC

Remote / Online - Candidates ideally in
Toronto, Ontario, M5A, Canada
Listing for: BGIS
Full Time, Remote/Work from Home position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    Systems Engineer, Cybersecurity, Data Science Manager
Job Description & How to Apply Below
Position: Director, Smart Buildings & Remote Command Centre (RCC)

SUMMARY

The Director, Smart Buildings & Remote Command Centre (RCC) is the business owner for BGIS’s Smart Buildings platform and operations. This role is accountable for building, scaling, and operating a high-growth smart buildings business, including:

  • End-to-end P&L ownership.
  • Product and innovation roadmap.
  • Smart building systems delivery and integration.
  • RCC operations and service execution.
  • Client growth and commercialization.
  • Team leadership and capability development.
  • This role leads the strategy and execution of BGIS’s intelligent buildings platform — spanning building automation systems (BAS), IoT, analytics, FDD, energy optimization, remote monitoring, and digital twins — delivered through BGIS’s Remote Command Centre.

    The Director is responsible for turning Smart Buildings into a repeatable, scalable, high-margin digital services business that drives measurable outcomes for clients: energy savings, decarbonization, reliability, and operational excellence.

    KEY DUTIES & RESPONSIBILITIES

    Business Ownership & P&L Leadership

  • Own the full P&L for the Smart Buildings & RCC business line, including revenue, margin, cost control, and growth targets.
  • Develop and execute the annual business plan, budget, and growth strategy.
  • Build financial models, pricing strategies, and service packaging for Smart Buildings offerings.
  • Drive profitability through scalable delivery models, automation, and process efficiency.
  • Partner with Finance and Account leadership on forecasting, pipeline management, and investment planning.
  • Smart Buildings Product & Innovation Leadership

  • Own the Smart Buildings product roadmap including:
    Building automation and controls integration. Fault detection & diagnostics (FDD). Remote monitoring & analytics. Energy optimization and continuous commissioning. IoT, metering, and data platforms. AI-driven alert triage and automation.
  • Lead the development of standardized Smart Buildings offerings and service tiers.
  • Drive innovation partnerships with OEMs, software vendors, utilities, and technology partners.
  • Evaluate, pilot, and scale emerging smart building technologies.
  • Ensure solutions are repeatable, scalable, secure, and enterprise-grade.
  • RCC Operations & Service Delivery

  • Support the day-to-day operations of the Remote Command Centre.
  • Work with the RCC National Operations Manager to continuously improve the high-performance RCC operating models including:
    Monitoring and alert management. Incident response and escalation. Work order automation. Remote diagnostics and optimization.
  • Work with the integration team to implement best-in-class service management frameworks (ITIL-style models adapted to buildings).
  • Work with and lead the team to drive continuous improvement across:
    Service quality. Response times. Client experience. Automation and AI enablement.
  • Ensure operational excellence across uptime, reliability, cybersecurity, and data governance.
  • Smart Building Systems & Integration Delivery

  • Working with the Smart Buildings manager, the Director will support all Smart Buildings deployment programs and client integrations including supporting the:
    Network and OT architecture. BAS and controls integration. Platform onboarding and commissioning. Data normalization and analytics. Cybersecurity and access control.
  • Ensure all programs are delivered:
    On time. On budget. To performance guarantees. With documented savings and outcomes.
  • Work with the team to develop integration standards, architecture frameworks, and vendor certification programs.
  • Client Growth & Commercialization

  • Partner with Account Directors and Sector Leads to drive Smart Buildings growth across BGIS’s portfolio.
  • Lead executive-level client engagements for Smart Buildings strategy.
  • Position Smart Buildings as a core digital transformation and decarbonization platform.
  • Own go-to-market strategy, sales enablement, and proposal development.
  • Build case studies, ROI models, and outcome-driven value propositions.
  • Expand Smart Buildings into existing accounts and new markets.
  • People & Organizational Leadership

  • Build and lead a national Smart Buildings & RCC organization.
  • Support the managers in recruiting and developing:
    Smart building architects. Controls and…
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