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AI‑Driven CX Solutions Architect

Remote / Online - Candidates ideally in
Wrexham, Wrexham County, LL13, Wales, UK
Listing for: Zendesk
Remote/Work from Home position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    IT Consultant, AI Engineer, Systems Engineer, Systems Analyst
Job Description & How to Apply Below
A leading customer service technology firm is looking for a Solutions Consultant to shape customer engagement through technical design and AI solutions. The role requires 3+ years in solutions consulting, strong communication skills, and knowledge of AI technologies. You will lead customer sessions, architect solutions, and drive impactful business insights in a collaborative environment. The position supports a hybrid work model, combining in-office collaboration with the flexibility of remote work.
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