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IT Support IT Consultant IT Business Analyst

2nd Line IT Support Analyst - ITIL Expertise, On-site & Remote

Remote / Online - Candidates ideally in
Exeter, Devon, EX2, England, UK
Listing for: South West Water
Remote/Work from Home position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    IT Support, IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading water services company in England is seeking a 2nd Line Support Analyst to manage complex IT incidents and ensure reliable IT services. The ideal candidate will have over five years of experience in IT support and a solid understanding of ITIL principles. Responsibilities include troubleshooting, collaborating with 3rd line teams, delivering training, and maintaining service documentation. This opportunity offers a generous benefits package and a chance to contribute to impactful projects.
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