QA Program Manager Fully Remote

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Project Coordinator II

Contract

$50–$65/hour

Remote; PST Only

• Plan and manage in-market functional testing schedules from test setup through execution to launch. Communicate timelines and test results across key partners:
  International Testing Program Managers, Engineers, QA teams, Vendors, and Product Designers.
• Communicate effectively with technical and non-technical stakeholders across multiple business units. Set clear expectations for stakeholders and cross-functional partners.
• Analyze current pain points in workflows and tools. Provide suggestions for improvements and pilot implementation of new processes.
• Make independent decisions and work well under pressure in the face of ambiguity and aggressive deadlines.
• Prioritize, triage, and escape i18n bugs. Work with product teams to ensure fixes are done before launch.

• Ability to work independently while keeping cross-functional partners and stakeholders aligned.
• Track record of getting products launched in a large set of locales.
• Experience in task prioritization and problem-solving.
• Solid understanding of challenges with developing products for international markets.

• Experience in QA, Project Management, User Research, or a similar role.
• Familiarity with product and software development processes.
• Relevant experience with i18n concepts and best practices.
• Experience in hardware, augmented reality, virtual reality, advertising, or payments testing.

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