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HelpDesk/Support IT Consultant Technical Support

Remote Zendesk AI Solutions Consultant

Remote / Online - Candidates ideally in
Cape Town, 7100, South Africa
Listing for: Boomerang Marketing
Remote/Work from Home position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Consultant, Technical Support
Job Description & How to Apply Below
A dynamic marketing firm is seeking an experienced Zendesk Solution Consultant BAE to implement and optimize Zendesk platforms with a focus on AI capabilities. The role involves leading Zendesk implementations, managing client engagements, and continuously improving AI model performance to enhance customer experience. The ideal candidate will have strong analytical skills, a formal IT qualification, and hands-on experience with Zendesk in a customer service environment.

This position offers significant career growth opportunities and flexible working options.
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