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HelpDesk/Support Technical Support IT Consultant

First‑Line IT Support Specialist

Remote / Online - Candidates ideally in
Cheltenham, Gloucestershire, GL50, England, UK
Listing for: MI5
Remote/Work from Home position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Consultant
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A UK intelligence agency is seeking candidates for a First Line IT Customer Support role in Cheltenham. This position is crucial for ensuring seamless IT operations, offering high-level support to resolve urgent IT issues. Candidates should possess exceptional communication and problem-solving skills, with a Level 2 qualification being advantageous. Training will be provided, enabling you to develop your career while contributing to the agency's vital work.

The role requires living within a commutable distance as remote work isn't available.
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