LMS Functional Lead

About The Role

The LMS Functional Lead plays a key hands-on role in delivering and owning the functional transition from our existing Learning Management System to our new Learning Management System, including ongoing functional operation and development. Working closely with the Head of Delivery and the HR & Payroll Systems Project Manager, this role helps shape how the new LMS should work and then leads the configuration, testing, and functional delivery to make that design a reality.

This role combines strong functional knowledge with practical system experience and is critical to ensuring the LMS integrates smoothly with the HR & Payroll system, supports learning and compliance needs, and is embedded effectively across the organisation before being transitioned into business-as-usual ownership.
This is a part-time role(4 days per week/0.8 FTE) on a fixed-term contract until October 2027.

Key responsibilities:

• Work with the Head of Delivery to shape and refine LMS designs, including user journeys, workflows, dashboards, and compliance processes
• Build and maintain LMS environments across development, test, pilot, and live phases
• Design and execute functional test scenarios covering specific user journeys
• Support functional aspects of the integration between the LMS and the HR & Payroll system
• Ensure user provisioning, organisational structures set-up, and role mapping act as expected
• Support data and content migration from the existing LMS, including cleansing, mapping, upload, and testing
• Prepare LMS environments for pilot phases, including configuration, content, and data readiness while working closely with the HR & Systems Project Manager to align with other projects

You should have:

• Strong experience working with Learning Management Systems in a functional or system lead role
• Experience supporting large-scale system implementations
• Hands-on experience configuring and troubleshooting LMS platforms
• Experience supporting integrations with HR systems
• Strong functional testing and issue resolution experience
• Experience using the Totara LMS (desirable)
• Experience designing or shaping visual layouts, dashboards, or user interfaces within an LMS or similar digital platform (desirable).

Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.

Benefits:

• Our hybrid working model aims to offer the best of both worlds, striking the right balance between in-person collaboration and remote working. You will work a minimum of two days per week in our state-of-the-art office in West London allowing you to connect with colleagues, with the flexibility to work remotely, or in the office over the remaining days
• In addition to our current hybrid working arrangements, employees can request to work fully remotely for up to 10 working days a year, whether this be in the UK or abroad
• Our flexitime policy allows you to work your hours around our core hours of 1 , helping you prioritise your work-life balance and personal commitments
• 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
• Full office closure between Christmas and New Year
• As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year
• Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform
• Access to Ark Rewards scheme offering savings from over 3,000 major…