Remote SAP SuccessFactors Senior Consultant - Managed Services HCM

Are you a seasoned SAP Success Factors Senior Consultant ready to take the next step in your consulting career?
Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world’s most recognisable brands.
If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity.

** Candidates must be able to work in the UK without restrictions *
* The Role at a Glance:
SAP Success Factors Senior Consultant - Managed Services
Remote - Home-based (UK) with minimal travel
Up to £75,000 DOE Plus Benefits
Permanent - Full Time
Reporting to:
The Managed Services HCM Practice Lead.
Product / Service:
Global authority in Enterprise SAP Consulting & SAP Managed Services
Values:
Clients First, Foresight and Teamwork

Who we are:

For over 15 years, we’ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries.
Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers’ solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage.
Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success.

Role Overview :
As a SAP Success Factors Senior Consultant within the Managed Services HCM team, you will deliver support services to a wide range of UK, European and Global clients. This is a customer focused, hands-on role working on customer issues, enhancements, releases, and collaborating with functional and technical consultants.
You will be a team player who enjoys supporting customers to achieve excellence and implementing best practice industry solutions. You will be an expert in your area, enjoy building trust and connections with customers, be able to make solution recommendations and enjoy collaborating with a team of highly skilled SAP Success Factors HCM/Payroll Consultants.
Your Responsibilities:

• Provide high level advisory and consultative support across the Success Factors customer base.

• Analyse, configure and implement appropriate Success Factors solutions.

• Manage and support Success Factors releases, enhancements, and new functionality.

• Act as a strong communicator, keeping customers and management updated.

• Solve complex issues using initiative and strong problem solving skills.

• Ensure customer satisfaction and adherence to SLAs.

• Work within a remote consulting support team for contracted customers using the service management systems and processes.
Essential Skills &

Competencies:

• Expert in SAP Success Factors Employee Central.

• Certified in one or more additional Success Factors modules.

• Strong knowledge of other modules such as Recruitment, Onboarding, Time, Performance & Goals and Compensation.

• Understanding of standard SAP integration tools and other integration methods e.g. Dell Boomi, HCI, PO etc.

• Strong communication skills and ability to guide HR business users.

• Strong integration knowledge across SAP functional areas.

• Strong documentation skills including functional specifications and test scripts.

• Project related activities e.g. data migration, user support and end user training

• Feedback potential solutions in a logical way for both SAP knowledgeable and non knowledgeable audiences
Desirable Skills &

Competencies:

• Knowledge of Higher Education based activities – e.g HESA, Multiple Employments,.

• Hands on mentality and willing to take on unknown SAP processes
Experience &

Qualifications:

• Functional / technical proficiency with at least 6 years SAP Success Factors experience.

• Demonstrated ability to learn new technologies quickly.

• Experience in customer service handling and…