Network Engineer - Mid Level

Title:

Network Engineer - Mid Level

Work Location:

Gurugram, Haryana, India
Duration: 12 Months
Job Type: Temporary Assignment
Work Type:
Onsite

Overview:

Tek Wissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.

Job Description:

We are seeking a highly motivated Junior Network Engineer who will be responsible for supporting and maintaining the network infrastructure required for our global enterprise.
This is a fantastic opportunity to grow your skills in a dynamic, 24x7 remote environment.
The successful candidate will be a dedicated, hardworking individual with a drive for success, looking to bring their skillset to help support and drive our organization forward.
Your Impact:
Provide comprehensive support for our global network infrastructure, including monitoring, alert management, and maintenance (patching, upgrades, and tuning).
Plan, coordinate, and implement network maintenance activities, including patching, upgrades, and performance optimization.
Manage and support our core network technologies from both proactive and reactive positions. For:
Cisco Meraki Switches, Wireless Access Points, Meraki and Palo Alto firewalls, Cisco routers, Global Protect VPN, and Portnox.
Monitoring services and alerts for: network gear, SaaS services, and perform initial triage for network/SaaS platform issues.
Managing ticket queues, tickets and escalations
Lead the setup and configuration of network infrastructure for new office sites from the ground up.
Act as an escalation point for complex troubleshooting, collaborating with the team and office stakeholders to ensure timely remediation.
Develop and maintain documentation, runbooks, and support templates.
Work with a drive for success to ensure the stability and reliability of our network.
Flexibility to work rotating shifts and when required to respond to escalations outside of your scheduled shifts
Your

Experience:

3-5+ years of experience supporting network infrastructure in a global enterprise environment.
Solid understanding of network infrastructure and monitoring principles.
Proven experience with the setup and configuration of new office sites.
Maintaining ticket queues, tickets and escalations
Working with IT operations management (ITOM) software that monitors and alerts on an organization's IT infrastructure, from network devices to servers and applications
Strong understanding & strong hands-on experience with Cisco Meraki, Palo Alto, Global Protect VPN, and Portnox.
Excellent communication skills and the ability to collaborate with a globally dispersed team and stakeholders.
A dedicated, hardworking individual with the flexibility to cover shifts in a 24x7 operation. Which may include an on-call rotation.
Must have reliable internet for this remote position.
Looking for individuals to bring their experience and creativity to help drive the business forward.
BA or BS Degree in Computer Science, Computer Engineering or equivalent experience.
Nice to Haves:
Relevant technical certifications (e.g., CompTIA Network+, CCNA, CCNP).
Previous experience in a support or NOC environment.
Experience scripting and automation for network tasks.
Experience in leveraging AI technologies to assist in your role.
A bias for action and strong problem-solving skills.
Tek Wissen® Group is an equal opportunity employer supporting workforce diversity.