JMP - Sr Systems Engineer

JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 35 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before.

If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.

We are hiring for a technical role within Europe and are flexible on location. The role is to provide technical assistance for software pre-sale and post-sale activities utilizing your knowledge of one or more areas of research, development, or production in conjunction with data analysis methods and know-how. You will collaborate with a team of colleagues to help scientists and engineers working in research, development or production understand how data analytics can better inform their decisions and save them time.

• Works with sales staff to outline available products and leverage sales opportunities.
• Build a trusted relationship with sales teams and provide practical guidance in the functional and technical aspects of JMP software and set proper expectations to ensure customer satisfaction.
• Delivers standard, customized and/or strategic presentations outlining the proposed software functional capabilities, competitive advantages and business benefits.
• Delivers technical architecture related information, leads technical discovery sessions, responds to architecture and infrastructure questions when necessary.
• Develop required client relationships in order to develop client trust and gain deeper insight to client situation, needs, and internal situations, with the intent of developing mutually beneficial long-term JMP/client relationships.
• Maintains and develops relevant knowledge levels of technical and industry trends in order to identify impacts and opportunities created by these trends.
• Supports partner development & enablement, as well as partnered sales opportunities.
• Conducts discovery meetings to collect, clarify and document technical and business requirements during the sales cycle.
• Plans and implements, in conjunction with Premier and Strategic teams, customer retention and post-sale strategies to ensure account satisfaction.
• Provides demonstration and business development support at vendor-sponsored events, trade shows, and user group meetings.
• Develops familiarity with company sales initiatives, product positioning, pricing, proposals, and models.
• Strategizes with sales team on objectives of customer meetings, understand how this activity relates to overall sales plan and provides functional leadership for sales opportunities.
• Participates in product, solution and/or technical training to acquire and maintain detailed level of product knowledge of core components of JMP offerings.
• Works pro-actively with the extended account team of Industry Consultants, Solution Architects and Technical Architects to strategize on opportunities, cross-training and knowledge transfer.

• Bachleors degree in Science, Technology, Engineering, Mathematics/Statistics
• 8+years of experience in technical sales, marketing, technical support, information systems, or related area of expertise
• JMP is flexible regarding employee location. Most of our technical team work from a home office in Europe.
• Fluency in English is required. Fluency in additional EU languange is a plus.
• Knowledge of research, or development, or production in a process industry (e.g. Chemical, Pharmaceutical, Biotechnology, Consumer Goods, Semiconductor, High Technology).
• Experience of applying statistical methods or design of experiments to help increase understanding of research, development, or production problems.
• Strong verbal, written, and interpersonal communication and presentation skills.
• Ability to relate technical concepts to JMP applications and user needs.
• Ability to work and learn independently and…