Head of Product Domain

At Mukuru, our products power millions of cross-border transactions and financial services that impact real lives every day. As we scale, we’re looking for a Head of Product Domain who can lead product strategy, elevate product talent, and drive delivery excellence across a critical domain within our fintech ecosystem.

This is more than a leadership role — it’s an opportunity to shape product vision, influence architecture, build high-performing Product Owners and Business Analysts who deliver meaningful customer outcomes.

You will lead a portfolio of products within your domain, ensuring strategic alignment, execution excellence, and continuous innovation — while growing and mentoring the product delivery team.

• Define and drive the product roadmap aligned to Mukuru’s strategic goals.

• Identify iterative innovations through market insights and technical advancements.

• Own release planning and portfolio prioritisation to maximise ROI.

• Ensure scalability, performance, and customer-centric design across solutions.

• Provide career guidance, mentorship, and line management to Product Owners, Business Analysts, and Release Managers.

• Conduct performance reviews and develop growth plans.

• Foster a culture of accountability, ownership, and agile excellence.

• Create clarity around priorities, capacity, and velocity.

• Lead domain-level backlog ownership and prioritisation.

• Partner closely with Scrum Masters and Engineering to ensure effective grooming, sprint planning, and execution.

• Remove impediments and enable delivery momentum.

• Influence cross-team collaboration across IT and business units.

• Build deep partnerships with business leaders and stakeholders.

• Translate business needs into scalable product solutions.

• Validate proposed solutions and guide requirements impact on systems.

• Collaborate with Architects to define fit-for-purpose technical designs.

• 6–8+ years leading within a product domain in an Agile/Scrum environment.

• Proven experience managing Product Owners and/or Business Analysts.

• Strong understanding of financial services or retail environments.

• Exposure to payments, card processing, or regulated environments (advantageous).

• Solid understanding of systems, technical architecture, and product delivery lifecycle.

• Recognised qualification in Product Ownership, Business Analysis, or Information Systems.

• Strong analytical thinking, negotiation ability, and stakeholder management skills.

• Strategic Product Thinking

• Agile Leadership & Delivery

• Portfolio & Backlog Prioritisation

• Stakeholder Influence & Negotiation

• Business-to-Technical Translation

• People Development & Coaching

• Decision-Making Under Ambiguity

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements.

Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS