Technical Support Analyst

Technical Support Analyst

Location: London office / Hybrid

Salary: £27,000 per annum

Hours Per Week: 35

Closing Date: 19/03/2026

Join the company as their New Technical Support Analyst!

Are you the person you've been looking for?

They're searching for a passionate and skilled Technical Support Analyst to join their dedicated IT team. If you bring talent, curiosity, and a commitment to making a real difference, you'll fit right in with their caring, community minded workforce.

Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied.

Why them?

They believe every person they support deserves a life that is full, flourishing, and rich with opportunity. Guided by their values - Open, Enabling, Inclusive, and Courageous - they work every day to deliver the very best in care, education, and support.

Across their adult services, children's services, and education settings, their focus is on inclusion, wellbeing, and enabling people to thrive. They go the extra mile because it matters - to them, and to the people they serve.

About the Role

As their Technical Support Analyst, you will play a key part in keeping them connected and running smoothly. Your responsibilities will include:

• Providing first line technical support to colleagues across the organisation
• Supporting systems such as printers, access control, mobile devices and audio visual equipment
• Delivering initial support for key business systems including Accounting, HR and care management platforms

Location: This role is currently remote, with plans to move into a hybrid/office based arrangement. Applicants should live within a reasonable commuting distance of London.

Why Work there?

Their people are their greatest strength. They are proud to have some of the most committed and compassionate staff in the sector-and they want to attract more people like you.

They are delighted to offer a benefits package that truly recognises and rewards the work you do:

• Recognition & Rewards: Be nominated for a personal recognition letter from the Executive Leadership Team, or for a gift voucher of up to £50 for going above and beyond.
• Excellent Training: A comprehensive training package designed to support your development.
• Generous Annual Leave: 25 days + 8 bank holidays for the first 5 years, rising to 28 days + 8 bank holidays thereafter.
• Pension Scheme
• Employee Assistance Programme: Confidential support for your wellbeing.

About the company

They are a disability charity committed to enabling children, young people and adults to live a life that adds up for them. They know that what makes life meaningful isn't just one thing - it's the sum of the small things: connection, confidence, companionship and the chance to be valued.

Across their care, education and rehabilitation services, they work together to build connected, fulfilling lives for the people they support.

Ready to Make a Difference?

Join a team where your skills matter, your ideas count and your work truly changes lives. Everything you do adds up - for you, and for the people they support.

They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.