Senior Outcome Technology Delivery Manager

As a Senior Outcome Technology Delivery Manager, you will be accountable for the delivery of outcomes through the technology products and services delivered by multiple teams. You will set up your teams for success and represent the delivery of outcomes to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will ensure that decisions across teams are made efficiently and effectively by helping teams to engage appropriately with governance.

The Home Office is currently restructuring its approach to the delivery of key programmes and services. With recognition that digital products will play an ever more important role in the delivery of Home Office functions greater emphasis will be placed on the delivery enabled and managed by Home Office Digital (HOD). This role will sit in the centre of this change and the future coordination role of HOD.

The successful candidate will act as a central linchpin within the Migration and Borders portfolio, bringing together stakeholders from the business, operations and fellow colleagues from HOD. The role holder will be responsible for the end-to-end delivery of some of the largest change projects in the Home Office, ensuring joined up working between multiple teams within HOD (including Business Analysis, Delivery, UCD, Test and Business Change) and external stakeholders.

• Coordinate delivery of technology outcomes across multiple teams, creating and maintaining realistic plans and keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
• Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
• Help teams to understand, prepare for and engage with governance, and monitor the completion of actions required following governance decisions.
• Ensure that risks are identified, and their impact and probability are understood. Ensure risks are mitigated, involving specialists where necessary.
• Identify and understand stakeholder groups and their needs. Develop stakeholder engagement strategies and plans and lead teams in executing them.
• Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers

• Facilitating the delivery of complex technology products and services throughout their lifecycle
• Bringing people together into motivated, collaborative teams, identifying and rectifying issues in the team dynamic
• Engaging effectively and efficiently with governance processes
• Identifying, prioritising and managing risks, issues and dependencies
• Leading teams in understanding and communicating with technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships
• Monitoring the performance of suppliers and acting as a point of contact with them

Your CV and Personal Statement will both be assessed. Your Personal Statement should clearly evidence your experience against the essential skills, using the STAR method (Situation, Task, Action, Result). Make full use of the word count to create a comprehensive and compelling application. STAR -

Useful support on Home Office recruitment process including:
Success Profiles tips video, Personal Statement tips, Video/Interview tips video -

Information on the Pay Framework Allowance (PFA) -

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Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately we cannot offer sponsorship.