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IT Service Desk Assistant - Hybrid/Remote
Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-02-25
Norwich, Norfolk County, NR2, England, UK
Listing for:
Norfolk County Council
Full Time, Remote/Work from Home
position Listed on 2026-02-25
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
A regional local authority in Norwich is seeking a dedicated Service Desk Assistant to join their Digital & Transformation Services team. This role involves being the primary contact for IT-related needs, resolving incidents, and ensuring effective communication with a wide customer base. Ideal candidates should have strong communication skills, a proactive approach, and prior experience in a busy service desk setting.
The position offers generous benefits and opportunities for personal development and contributing to a responsive service culture.
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