Product Designer

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

As a Product Designer at Skip/JET, you'll be part of a UX team looking after the apps and websites our couriers use to deliver globally!

You’ll work with an empowered cross-functional team that prioritises using research and data to help understand the problem space, before moving through the design process to deliver engaging and user-friendly solutions.

We want to discover what our users will love as soon as we can. We like to explore user problems in-depth and we like to speak with users regularly, to explore what we are working on and help us understand their needs.

You'll be part of a passionate UX team of 100+ UX designers, UI designers, product designers, service designers, researchers and writers across 7 countries.

Location:

Hybrid- 3 days a week from our Toronto office & 2 days working from home

Reporting to:
Lead Product Designer

• Focus on key user problems and come up with innovative solutions to those problems.
• Quickly yet thoroughly create process flows, user journeys, wireframes, visual design mock-ups and prototypes as needed to effectively conceptualise and communicate detailed interaction behaviours
• Work across the entire product lifecycle from concept to delivery; creating documentation, wireframes, hi- & lo-fi prototypes and pixel perfect UI.
• Collaborate with engineering & product management to build your design roadmap, manage timeline, build experiences and present your work to stakeholders
• Proactively explore and adopt AI trends and tools to accelerate the design process, rapidly iterate on concepts, and optimize collaboration with engineers.
• Communicate progress and present ideas to both the Design team and wider stakeholders. Excel at asynchronous communication to keep collaboration smooth as JET operates across different timezones.

• 3+ years of experience in a UX/UI design role.
• Ability to execute on projects end-to-end from problem discovery, hi-fidelity designs, and developer handoff.
• Experience working in agile/sprint-based environments.
• Experience in regard to collaboration/projects with product, research and tech teams.
• Experience designing UIs for iOS, Android, and responsive web.
• Experience working with and contributing to design systems and component libraries.
• High fidelity prototyping skills (Figma, etc.)
• Comfortable presenting to larger audiences and senior stakeholders.
• Experience with workshop facilitation and design sprints.
• Ability to take ownership, creatively solve problems, and proactively contribute to the objectives of the business.

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.