Support Analyst - Dynamics 365 Business

Job Description

Brilliant opportunity to join the IT systems team within a well established, multi-national manufacturing group. My client is going through an exciting period of digital transformation, with a host of exciting projects planned surrounding their business critical ERP solution, Microsoft Dynamics 365 Business Central. They are seeking an enthusiastic ERP support analyst, with skills in manufacturing business process, to get involved in supporting the day to day maintenance and optimisation of the system - as well as concurrently process improvement projects over the coming years.

If you have prior experience supporting ERP business systems, and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you!

• Day to day support of my clients Microsoft Dynamics/ ERP systems (1st/ 2nd line)
• Install & testing of new system advancements
• Reporting utilising Power BI
• User training and go-live support
• Analysis/ requirement gathering for process improvements

The role is primarily office based in Lincoln, with opportunity for occasional home working; project phase dependant.

• Proven experience in Microsoft Dynamics 365 Business Central or Dynamics NAV support (other ERP products may be considered)
• Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution (1st/ 2nd line)
• Reporting/ Power BI skills - preferable, not essential
• Understanding of manufacturing/ supply chain processes - highly preferable
• Excellent communication/ stakeholder & user engagement skills

• Opportunity to work in a collaborative, supportive team where no 2 days are the same
• Fantastic pipeline of interesting projects including full ERP rollout/ upskill in Microsoft Dynamics 365
• A competitive starting salary up to £40,000 (experience dependant)
• Benefits package including strong pension package, 33 days holiday, health insurance, DIS
• Training/ professional development openings

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on  or send your current CV to