IT Support Engineer

IT Support Engineer
Wrexham - 5 days a week on-site
£35,000 + bonus

Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to help support the team in developing bespoke software platforms

Main duties and responsibilities:

Providing excellent IT support and day-to-day maintenance of systems to the client base
Provide support in the following areas:
Active Directory, Servers Management (Windows and Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, Vsphere), Backups (Veeam), Documentation (Confluence), Synology DSM
Work with Microsoft Office 365 and show a good understanding of Windows operating systems
Assist with General Software installation and network management
Network device management & installation, printer servers, Laptops / Desktops, Switches, Firewalls, Raspberry Pi's. configuration and ongoing usability of system hardware and software.
Providing user's support within the company for local and remote workers

The following skills and experience will be beneficial for this role:

IT documentation control, CISCO Meraki cloud
Windows Server
Creating BI reports from company IT systems
Passion for IT and the prevention of security threats and attack vectors
Understanding of basic IT security principles
Completed a minimum HNC/HND or Degree
Strong communication on all levels, including complex IT issues in simple terms

Some of the benefits that come with this role:

20 days annual leave + bank holidays
19-21 non-working Fridays offered per year
Flexible start and finish times
Annual company bonus
Subsidised Onsite Restaurant
Employer pension contributions
50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment