User Researcher - GDS

User Researcher

Day Rate: £400-£450 (Inside IR35)

Contract Length: 3 Months

Location:

Fully Remote (1 day in Newcastle every 3 weeks)

We're looking for an experienced User Researcher to join a high-impact digital team delivering user‑centred services s is an exciting opportunity to work on meaningful projects that directly improve public‑facing digital services.

You’ll play a key role in shaping products and services through evidence‑based user insight, ensuring solutions are accessible, inclusive, and aligned with user needs.

• Plan, design and conduct user research across the product lifecycle
• Use a range of qualitative and quantitative research methods
• Work closely with Product Managers, Designers and Developers in agile teams
• Turn complex findings into clear, actionable insights
• Advocate for user-centred design and accessibility best practices
• Contribute to research repositories and insight libraries

• Proven experience working as a User Researcher within GDS environments
• Strong understanding of the Government Service Standard
• Experience delivering research in agile, multidisciplinary teamsi>
• Ability to communicate research findings clearly to a range of stakeholders
• Experience planning and running usability testing sessions

£400-£450 per day (Inside IR35)

3-month initial contract

Fully remote working, with just 1 day onsite in Newcastle every 3 weeks

Opportunity to work on impactful, large-scale digital transformation programmes