Senior Project Manager; IT

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a Gov Tech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a Senior Project Manager within our Enterprise IT function, you will lead complex, high-value technology projects that underpin Civica’s global growth and digital transformation strategy.

This is an opportunity to work at the heart of an ambitious cloud-first and infrastructure modernisation journey, delivering programmes across IT infrastructure, cloud migration, network transformation, ERP/CRM implementations, and software development.

You will play a critical leadership role—driving end-to-end project delivery, shaping strategic outcomes, and ensuring operational and commercial value across the organisation. Working closely with senior stakeholders and cross-functional teams, you will help digitise and future‑prove Civica’s technology landscape in a fast-paced, evolving environment. This is a hybrid role with flexibility with between remote working, but you'd need to be prepared to visit Leeds/ London a few times per month.

· You are a delivery leader. Someone who thrives on taking complex, multi-workstream IT initiatives and turning them into structured, successful outcomes.

· You’ll take ownership of major programmes—cloud migrations, infrastructure upgrades, ERP/CRM implementations, application development—and drive them from concept to completion. You don’t just manage plans; you shape them. You anticipate risks before they become issues. You create clarity where there is ambiguity.

· You’ll be the calm, credible voice in the room—able to translate technical complexity into business impact for senior stakeholders. Steering groups and governance forums won’t faze you; you’ll lead them with confidence and clarity.

· Financial accountability sits comfortably with you. Managing £1M+ budgets, tracking benefits, ensuring commercial value—this is part of how you define successful delivery.

· Most importantly, you understand that projects are about people. You’ll lead cross-functional, globally distributed teams, building strong relationships across IT and business units. You’ll mentor others, raise standards, and contribute to strengthening our PMO capability as we scale.

· You’re an experienced IT Project Manager who has delivered complex digital transformation programmes end-to-end—ideally across cloud, infrastructure, networks, or enterprise applications.

· You combine structure with strategic thinking. You’re comfortable operating in fast-paced environments where priorities evolve—but you never lose control of delivery.

· You’re commercially aware, technically confident, and emotionally intelligent. You can challenge constructively, influence senior stakeholders, and navigate ambiguity without losing momentum.

· You likely hold a formal PM qualification (PRINCE2 and/or Agile) and are comfortable using Microsoft Project and standard governance tooling. Experience with large budgets and global teams is important—and exposure to AI or innovative digital initiatives would be a real bonus.

· Above all, you are results-driven. You care about delivering value—not just milestones.

• Project management experience within the IT sector.
• Proven track record delivering complex, global digital transformation programmes end-to-end.
• Experience managing project budgets of £1M+ and distributed global teams.
• Strong understanding of cloud technologies, IT infrastructure, network transformation, and software development life cycles.
• Ability to assess and articulate operational impacts during change initiatives.
• Excellent stakeholder management and communication…