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Service Desk Analyst - 2nd Line IT Support; Remote​/On-site

Remote / Online - Candidates ideally in
Gravesend, Kent County, DA12, England, UK
Listing for: Inspirec
Remote/Work from Home position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst - 2nd Line IT Support (Remote/On-site)
A technology service provider is looking for a proactive Service Desk Analyst to join their Helpdesk team in Gravesend. This entry-level role involves managing escalations from the 1st line team, providing 2nd line support for Microsoft 365 and Intune environments, and delivering excellent service to both internal users and external clients. The position offers an opportunity to learn and grow in a dynamic IT environment.
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