Service Solution Architect Enterprise Business

Role Overview

Join our team as a Service Solution Architect and be at the forefront of revolutionizing the world’s infrastructure. Play a key role in driving growth and transformation within Siemens Smart Infrastructure Building’s Business Unit.

Location:

This position will be located in either Zug, Switzerland or within the EU & UK. The prerequisite is your legal eligibility to work in the respective country; relocation is not required. An engaged and multinational team will be happy to introduce you into our environment.

• Collaborate with Account Managers to understand customer pain points and business goals during bids.
• Translate needs into structured, value‑driven service solution concepts.
• Design comprehensive service agreements and lifecycle programs tailored to enterprise needs.
• Leverage digital, remote, analytics, and outcome‑based service models.
• Develop scalable, technically sound solutions based on installed systems, data, and compatibility, ensuring alignment with cybersecurity, connectivity, and portfolio standards.
• Promote digital, cloud, and analytics‑driven services including diagnostics and optimization.
• Drive adoption of outcome‑based, performance‑focused service contracts.
• Balance scope, value, and cost while leading pricing for digital service offerings, coordinating globally to ensure competitive, profitable, and differentiated proposals.
• Align with countries and Digital Service Center to validate solutions and ensure smooth execution, overseeing estimates, delivery handover, and ongoing service ownership and reporting.
• Engage customers with pre‑sales thought leadership and strategic insights.
• Build internal capabilities through training, workshops, demos, and webinars.

• Bachelor’s or Master’s degree in Engineering, Business Economics (or comparable).
• 5+ years of relevant experience (or 10+ years across diverse roles) in service solution design, presales, digital services, consulting, or enterprise B2B environments.
• Proven experience supporting enterprise bids and translating customer needs into commercial service solutions.
• Strong knowledge of Building Automation, HVAC, Fire Safety, Energy Systems, and lifecycle service models.
• Solid understanding of Digital Services, including remote services, cloud solutions, analytics, and data‑driven offerings.
• Expertise in OT/IT integration, building data analytics, and Fault Detection & Diagnostics.
• Strong technical and analytical capability to navigate complex systems and develop structured, solution‑oriented approaches.
• Commercially astute with consultative skills, able to articulate clear value‑driven, outcome‑based propositions.
• Effective communicator and influencer across account teams, program managers, and senior stakeholders in global bid environments.
• Self‑driven, resilient, and adaptable, with strong ownership and the ability to perform in fast‑paced international settings.
• Fluent in English (spoken and written).
• Role may be home office based within Europe with global customer engagement.

• 2‑3 days per week of mobile working is standard.
• Mobility allowance.
• Varied further training opportunities.
• Access to employee share programmes.
• Further information about employee benefits can be found here.