ServiceNow Technical Consultant - IRM

Service Now Technical Consultant – IRM

UK-Based | Fully Remote with Occasional Onsite | SC Clearance Eligible

Wrangu is a specialist Service Now partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the Service Now platform, and our consultants are at the heart of that.

We're looking for a Service Now Technical Consultant to join our UK Client Services team. You'll be hands‑on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems.

This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position.

• Configure and develop Service Now IRM solutions in line with Now Create methodology and platform best practices
• Participate in client workshops (onsite and remote), contributing to functional and technical design discussions
• Work with clients and project teams to translate business needs into clear technical requirements
• Write clean, well‑structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations)
• Turn user stories into well‑built Service Now solutions as part of an agile delivery team
• Communicate technical challenges and solutions clearly to both technical and non‑technical audiences
• Produce high‑quality documentation, from technical specs to client‑facing materials
• Advise clients on platform options, risks, and the impact of design decisions
• Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice
• Support Wrangu clients on a rota basis as required

We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter.

• UK residency and current eligibility for Security Clearance (SC)
• Service Now Certified System Administrator (CSA)
• Service Now Certified Application Developer (CAD)
• CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one
• Hands‑on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management
• Background in professional services or a multi‑client consulting environment
• 1–2 years of Service Now consulting experience in a client‑facing role
• At least 2 years of scripting experience on the Service Now platform
• Strong communication skills and confidence working with stakeholders at all levels
• Experience working within agile delivery environments
• Additional European languages are always a welcome bonus

Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires:

• Continuous residency in the UK for the last 5 years

If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process.

We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values:
Quality, Leadership, Innovation & Professionalism - what we call QLIP.

We're a remote‑first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive.

• The opportunity to make a real impact in a fast‑growing, specialist consultancy
• A supportive culture with the training and development you need to succeed - including certification support
• A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance
• 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options
• A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy
• A genuine commitment to wellbeing and a healthy work‑life balance
• The chance to deepen your Service Now IRM expertise on the number one cloud platform in the industry

If you're a Service Now consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you.

Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.