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Technical Support HelpDesk/Support

Remote Product Support Specialist — Complex SaaS, Unlimited PTO

Remote / Online - Candidates ideally in
Tangerang, Banten, Indonesia
Listing for: Ashby
Remote/Work from Home position
Listed on 2026-05-17
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Ashby is seeking a Product Support Specialist to deliver exceptional customer support for their growing suite of products. This remote role involves troubleshooting technical issues and engaging with customers daily to ensure a world-class experience. Ideal candidates will have strong problem-solving abilities, attention to detail, and experience in B2B support. The position follows a flexible work schedule including weekends, making it a potentially perfect fit for self-starters who thrive in remote settings.
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