UI Support Engineer Job Abu Dhabi UAE/Dubai,IT/Tech

Overview

Capgemini Global Insights & Data business line is a market leader in data, platform, and analytics across many sectors. This role will be based in company offices, client sites, and home, with no 100% remote work.

Your Role

The UI Support Engineer is responsible for troubleshooting, maintaining, and enhancing user interface components of web and mobile applications. This role ensures smooth operation of front‑end features, resolves UI‑related issues, collaborates with product and engineering teams, and supports end users with interface or usability problems. The UI Support Engineer acts as the bridge between support teams and developers, ensuring quick turnaround of UI defects and continuous improvement of user experience.

UI

Troubleshooting & Issue Resolution

Investigate and resolve UI‑related defects reported by users, QA, or support teams.
Debug HTML, CSS, JavaScript, and front‑end framework issues.
Reproduce UI bugs, perform root‑cause analysis, and apply or suggest fixes.
Ensure UI layouts, responsiveness, and design consistency across browsers and devices.

Monitoring & Maintenance

Monitor UI performance, loading issues, and user interactions.
Identify UI bottlenecks, accessibility gaps, or layout inconsistencies.
Support deployment validation (smoke testing, UI regression checks).
Maintain UI configuration, component libraries, and style guides.

Collaboration & Communication

Work closely with UI/UX designers to validate design implementation.
Coordinate with backend, QA, and product teams for issue resolution.
Document UI defects, solutions, best practices, and support procedures.
Provide expertise during feature upgrades, releases, or migrations.

Continuous Improvement

Recommend enhancements to improve UI efficiency, accessibility, and usability.
Support frontend team in code reviews, refactoring, and component optimization.
Assist in building automation for UI testing (optional but beneficial).

Your Skills and Experience Technical Skills

Strong knowledge of HTML5, CSS3, JavaScript, and responsive design principles.
Experience with UI frameworks (React, Angular, Vue, or similar).
Familiarity with Chrome Dev Tools and debugging utilities.
Basic understanding of REST APIs and front‑end/backend integration.
Ability to diagnose cross‑browser compatibility issues.
Knowledge of version control tools (Git, Git Hub/Git Lab).
Understanding of accessibility standards (WCAG) is a plus.

Professional Experience

Experience creating and implementing responsive UI designs using HTML, CSS (SCSS), JavaScript, and jQuery.

Soft Skills

Strong analytical and debugging skills.
Good communication and user‑handling abilities.
Ability to collaborate across teams and manage priorities.
Detail‑oriented, proactive, and committed to delivering high‑quality experience.

#J-18808-Ljbffr