Production Services Engineer

Are you a technically strong infrastructure professional who enjoys solving complex problems in business‑critical environments? If so, we may have the role for you!

As a Production Services Engineer
, you’ll play a key role in supporting and maintaining business‑critical infrastructure and systems, ensuring high availability, performance and security across our production, test and development environments, including working on a wide range or projects to enhance both the future direction and services the Society offers.

This is a hybrid role
, with a mix of working from home and time in the office.

• Provide 2nd and 3rd line support for complex systems across a 24x365 environment, including on call support, incident resolution and problem diagnosis
• Install, administer and support core infrastructure, ensuring system availability, performance, security and effective backup and recovery
• Act as a subject matter expert for elements of the technology stack, contributing to capacity planning, disaster recovery, continuous improvement and technical documentation
• Ensure the Society's data is processed and backed up securely and that effective controls ensure data and systems can be recovered as required
• Plan and support batch processing, data imports and exports

You’ll be a technically strong infrastructure professional who enjoys solving complex problems in business‑critical environments and working collaboratively across teams.

• Experience in the development, maintenance and 2nd/ 3rd line support of highly complex automated job schedules
• Excellent knowledge of Red Hat Enterprise Linux and HP Operating Systems, system monitoring, backup and recovery, and performance management
• Expert level skills in Bash scripting, python and automation are desirable
• Good working knowledge of Oracle middleware and databases, SQL, and experience producing clear technical documentation and communicating with both technical and non technical stakeholders
• Expert level skills in designing & developing high quality complex scripts
• Detailed technical knowledge of backup and recovery technologies

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.