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Service Desk Lead — Remote & Impact
Remote / Online - Candidates ideally in
Salisbury, Wiltshire, SP1, England, UK
Listed on 2026-05-20
Salisbury, Wiltshire, SP1, England, UK
Listing for:
Help for Heroes
Remote/Work from Home
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Help for Heroes in Salisbury is looking for a Service Desk Manager to lead an expert team ensuring seamless IT support for the Armed Forces community. The role involves overseeing service desk operations, managing escalations, and driving improvements in IT service management. Candidates should have experience in IT support, people leadership skills, and a customer-first approach. The position offers a supportive team environment and benefits like 29 days of annual leave, a health scheme, and a generous pension plan.
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