Consultant, Readiness Services; Remote, GBR
Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listed on 2026-05-21
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IT/Tech
Cybersecurity, IT Consultant, Technical Support
As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.
We’re also a mission‑driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.
The Role
Crowd Strike’s Strategic Advisory Services team assists our customers with a wide array of proactive engagements to enhance security programs, educate employees, and develop tailored cyber initiatives. The Response Readiness Exercises (RRE) team focuses on readiness for cyber incidents, delivering multiple offerings that provide actionable guidance for incident response and position Crowd Strike as an essential services partner and thought leader.
We are seeking a Consultant to deliver Response Readiness offerings. These offerings introduce our customers to Crowd Strike’s industry‑leading incident response and highlight best practices that will help customers work efficiently with Crowd Strike and effectively leverage available Falcon modules.
Am I a Readiness Services Consultant Candidate?- Experience in cybersecurity, particularly involving incident response
- Motivation to help customer partners improve their incident response capabilities over time
- Enjoyment of building strategic relationships and identifying growth opportunities
- Clear communication of technical concepts to customers
- A hybrid professional with customer acumen and a proven technical foundation
- Excitement about introducing customers to Crowd Strike technologies and services
- Desire to improve our offerings and business processes over time
- Eagerness to continuously learn and improve technical and consulting skills
- Deliver readiness‑focused offerings to new and existing Crowd Strike customers
- Cultivate relationships with customers and provide key insights to the incident response team
- Develop an in‑depth understanding of customer needs and help account managers identify valuable services
- Establish yourself as a trusted strategic advisor and drive continued value of our services and products
- Stay current with the evolution of Crowd Strike technology and its implications for response readiness
- Share information about industry trends, best practices, and thought leadership with customers
- Expand your skill set within Crowd Strike Services to support incident response, account managers, sales teams, and practice areas when needed
- Support delivery of Strategic Advisory Services offerings, including tabletop exercises
- 2‑3 years of experience providing cybersecurity and/or incident response consulting services
- Experience briefing senior organisational leaders, including top security program leaders and C‑Suite members
- Experience building and growing strategic relationships with mid‑level security managers and executives
- Customer‑facing project management experience with a focus on customer service
- Experience implementing information security programs within endpoint, cloud, network, threat intelligence, or security operations domains
- Demonstrated ability to excel in a fast‑paced professional services environment, balancing competing priorities while maintaining technical and operational focus
- Proven track record in technical and creative problem solving, coupled with analytical expertise for rapid resolution
- Exceptional written and verbal communication skills, especially in fast‑paced environments
- Ability to establish and maintain positive working relationships with customers and team members
- Capability to complete complex tasks involving strategic analysis and development independently
- Des…
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