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Remote Service Desk Manager — Lead IT Support

Remote / Online - Candidates ideally in
Downton, Salisbury, Wiltshire, SP1, England, UK
Listing for: Help for Heroes
Full Time, Remote/Work from Home position
Listed on 2026-05-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Service Desk Manager — Lead IT Support & Change
Location: Downton

Help for Heroes is looking for a Service Desk Manager to join the IT team in Downton, England. In this full-time role (35 hours/week), you'll manage Service Desk operations, ensuring that all colleagues get the technological support they need to serve the Armed Forces community effectively.

The ideal candidate will provide clear communication while leading a small team, emphasizing a customer-first approach and strong IT service management practices.

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