MSP IT Support Engineer L3/L4
Remote / Online - Candidates ideally in
South Africa
Listed on 2026-05-25
South Africa
Listing for:
Scaled Inc
Remote/Work from Home
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Network Administrator, Cloud Computing
Job Description & How to Apply Below
About the Company:
Scaled Inc is a leading staff augmentation firm that connects USA-based Managed Service Providers (MSPs) with top-tier South African technical talent. We take pride in delivering exceptional technical expertise and outstanding service to our clients.
About the Role:
As we expand our operations, we seek a talented and motivated Remote End-user support Technician with expertise in Microsoft 365, Desktop, Cloud-based Infrastructure, and Virtualization to join our dynamic team
- Migrate, Configure, and Deploy Microsoft 365 applications, including Exchange Online, SharePoint Online, and Teams. Migrations from on-prem server(s) to Microsoft 365 a plus
- Deploy Desktop Solutions. Assist with software installations for the project teams. Knowledge of and experience with InTune deployments a plus
- Setup and Administer Windows Server Infrastructure:
Configure, Deploy and Manage Active Directory, Group Policy, DNS, and related server administration tasks - Security:
Implement appropriate measures to ensure the integrity, security, and availability of IT systems - Collaborate on IT Projects:
Work closely with the IT team to support systems after deployment - Document IT Processes:
Maintain detailed documentation of IT processes, procedures, and system configurations
- Minimum of 5 years in IT support roles with expertise in Microsoft 365, Azure, desktop support, and server administration
- Strong knowledge of Azure cloud services, including Azure Active Directory, Azure Virtual Machines, and Azure Storage
- Experience in configuring and troubleshooting Microsoft 365 applications such as Exchange Online, SharePoint Online, and Teams
- Experience in supporting both Windows and macOS operating systems, hardware troubleshooting, and software installation
- Familiarity with managing Windows Server environments, including Active Directory, Group Policy, and DNS
- MCSE Certification
- Cisco or HP advanced Certifications
- VMWare Certified
- Cyber Security Certifications (SANS, GIAC, etc)
- Security Infrastructure Certifications (Fortinet, Cisco, Meraki, Palo Alto, Juniper, F5, VMWare)
- Security Management Certifications (CISSP, GIAC, Splunk, Arctic Wolf, Tenable)
To ensure optimal productivity in a remote work environment, candidates must have the following:
- Dedicated Home Office– A quiet, private workspace with a door to minimize distractions
- High-Speed Internet– Fibre connection with a minimum of 50 Mbps upload and download
- Audio & Video Setup– Headset for clear communication and a webcam for video conferencing
- Backup Power Solution– A reliable backup power source to maintain connectivity during outages
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×