Deskside & Remote IT Support Engineer
Remote / Online - Candidates ideally in
Lytham, Lytham St Annes, Lancashire, FY8 1AA, England, UK
Listed on 2026-05-27
Lytham, Lytham St Annes, Lancashire, FY8 1AA, England, UK
Listing for:
ECS Resource Group Ltd
Remote/Work from Home
position Listed on 2026-05-27
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Onsite Services Engineer
Salary: £30,000 per year (plus on call allowance)
•
Working hours:
09:00-17:30
•
Location:
Fully on-site in Lytham St Annes
• Security Clearance: SC Clearance but candidate can start once their BPSS Clearance comes through
- Provide onsite/deskside and remote support within SLA targets
- Perform hardware break-fix, device replacements and IMAC activities
- Diagnose and resolve desktop, hardware, software and connectivity issues
- Manage ticket updates, escalations and user communication
- Support additional customer sites where required
- Previous IT Support, Deskside or Field Engineering experience
- Strong Windows OS and desktop/laptop troubleshooting skills
- Experience with hardware support, networking and remote access technologies
- Exposure to Active Directory and Microsoft Office / Office 365 beneficial
- Strong communication, customer service and problem-solving abilities
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