GIS Apprentice

Company: Thornton & Ross
Department: IT
Location: Reading, United Kingdom
Job Level: Entry Level

Our Mission - Your Health.
At STADA we pursue our purpose “Caring for people‘s health as a trusted partner” worldwide. Originally founded by pharmacists, we are a leading manufacturer of high-quality pharmaceuticals. More than 11,100 employees around the globe live our values Integrity, Entrepreneurship, Agility and One STADA to achieve ambitious goals and shape the successful future of STADA.

UK GIS Support Apprentice
Join our dynamic IT team and help deliver day-to-day support while contributing to digital transformation across the business. This is a great opportunity for someone with a strong interest in technology who wants to build experience in IT support, cloud platforms and digital tools.

How you will make an impact

• Be the first point of contact for IT support across UK GIS and STADA.
• Provide technical support to end users remotely and face to face.
• Log and resolve support requests in line with service processes and SLAs.
• Maintain hardware and software records and support business continuity.
• Help roll out and support digital tools such as Microsoft 365, Azure, Power Automate and Power Apps.
• Support automation, reporting and continuous improvement initiatives.
• Promote good customer service, cybersecurity awareness and compliance with company policies.

• A strong interest in IT, technology and digital innovation.
• Basic understanding of computer systems, networks and cloud-based platforms.
• Awareness of Microsoft 365 tools such as Teams, SharePoint and One Drive.
• Strong problem-solving, communication and organisational skills.
• A proactive attitude, willingness to learn and good customer service skills.
• Proficiency in Microsoft 365 applications such as Word, Excel, Teams and Outlook.

• Competitive salary.
• Salary Sacrifice Pension Scheme offering 6% employer contribution rates.
• Hybrid working – we spend three days of your choice in the office, with the remaining days working at home.
• 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days.
• Health benefits provided through our Medicash Health Cash Plan.
• Free winter flu jab.
• Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Plus, many more employee benefits & celebration events.