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Hybrid QA & Learning Lead — Consumer Law & Tools

Remote / Online - Candidates ideally in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Citizens Advice
Full Time, Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Data Analyst, IT QA Tester / Automation
Job Description & How to Apply Below
Citizens Advice is looking for a Quality Assurance Specialist to provide quality assurance and improvement activities across its network. The role involves developing legally accurate consumer-related materials, supporting technology initiatives, and delivering online learning sessions. Candidates should have extensive experience in consumer advice delivery and solid knowledge of consumer law. The position allows for a hybrid working model, blending office time in England and Wales with home working, ensuring flexibility in work arrangements.
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