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Remote Service Desk Manager - Lead IT Support & Improvements

Remote / Online - Candidates ideally in
Downton, Salisbury, Wiltshire, SP1, England, UK
Listing for: Confederation of Service Charities
Remote/Work from Home position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Downton

Confederation of Service Charities seeks a Service Desk Manager to join Help for Heroes' IT team. The role involves leading a service desk team to support technology needs for the Armed Forces community, ensuring effective incident management and continuous improvement.

The ideal candidate will have prior experience in IT support, exhibit strong leadership qualities, and be willing to travel to Downton and other UK locations. In return, we offer a generous salary and a supportive team culture focused on making a difference.

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