Web Content Producer; Clarion

Location:

Greater London House Office, London

Salary: £37,854.00 to £52,021.00 per annum

Hours:

36 hours per week – flexible options considered

Contract Type:
Permanent

Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives.

Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements.

Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities.

Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives.

Experience managing digital content and web platforms in complex or sales‑driven environments, with a strong focus on customer journey improvement. Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO. Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy. Demonstrated ability to manage content quality through reviews, audits and analytics.

This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required.

You must be eligible to work in the UK to apply for this vacancy;
Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.