Help Desk ICT
Remote / Online - Candidates ideally in
40139, Bologna, Emilia-Romagna, Italy
Listed on 2026-06-01
40139, Bologna, Emilia-Romagna, Italy
Listing for:
Iaawg
Remote/Work from Home
position Listed on 2026-06-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Responsibilities Provide 1st level support on applications and company hardware.
Manage support service for on‑site and off‑site staff, including remote assistance.
Collect and triage support requests, both IT and telematic.
Diagnose and resolve associated technical problems.
Qualifications & Experience Diploma or degree in technical computer science.
1–2 years experience in an ICT function within a modern company (plus).Good knowledge of English; knowledge of a second foreign language preferred.
Soft Skills Strong diagnostic, problem‑solving and communication abilities.
Self‑organisation and time management.
Team‑player attitude.
Excellent communicative and relational skills.
Location Bologna, Italy Work Arrangement & Benefits Hybrid/remote work model with flexibility.
Compensation: fixed and variable components.
Welfare plan and additional benefits for employee well‑being.
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