AI Learning Platform & Systems Lead Remote

About Us

At our organisation, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose‑led leaders who value strategic collaborators capable of swiftly turning complexity into clarity and challenges into opportunities.

Freelance / Contract | Remote (UK Time Zone Preferred)

We are partnering with an innovative AI‑enabled learning and digital transformation business seeking a highly practical AI Learning Platform & Systems Lead to support the technical delivery, scalability, reliability, and optimisation of modern AI‑enabled learning environments and platform ecosystems.

This role is suited to someone with strong hands‑on technical capability who enjoys working across learning systems, AI‑enabled workflows, operational tooling, integrations, and platform performance within fast‑moving product and enablement environments.

This is not a purely enterprise infrastructure or back‑end engineering role.

We are specifically looking for someone who can combine platform thinking with practical learning delivery needs, ensuring systems, environments, automations, and operational workflows are scalable, reliable, user‑friendly, and fit for modern AI learning experiences.

Initially, this engagement will begin on a freelance / contract basis, with the potential to evolve into a longer‑term opportunity as the wider programme grows.

You will support the technical operation and optimisation of AI‑enabled learning platforms, systems, environments, and workflows across a growing learning and enablement ecosystem.

The successful candidate will be highly practical, technically credible, and comfortable operating across platform operations, cloud environments, integrations, automations, technical workflows, learner systems, and operational scalability.

You will work closely with product, learning, operations, and technical stakeholders to help ensure AI‑enabled learning environments are stable, scalable, commercially practical, and operationally effective.

• Support the scalability, reliability, and operational performance of AI‑enabled learning platforms and systems
• Help design and optimise technical environments that support AI learning experiences, labs, workflows, and enablement programmes
• Support integrations, automations, and operational workflows across learning and delivery ecosystems
• Collaborate with product, operations, instructional, and technical teams to define platform and systems requirements
• Contribute to platform optimisation, automation, and operational improvements
• Support technical troubleshooting, issue resolution, and workflow problem‑solving
• Evaluate technical risks, dependencies, and scalability considerations across learning systems and environments
• Help establish practical operational best practices for platform management and resilience
• Support scalable learner experiences through effective systems design and operational workflows
• Contribute to experimentation and continuous improvement across AI‑enabled learning environments
• Support technical documentation, implementation planning, and operational enablement where required

• Strong hands‑on experience supporting modern cloud‑based platforms, systems, or technical environments
• Experience working with integrations, workflows, automations, or operational platform tooling
• Exposure to AI‑enabled products, systems, workflows, or learning environments
• Strong understanding of platform reliability, scalability, integrations, and operational resilience
• Experience supporting complex technical ecosystems or delivery environments
• Comfortable operating in fast‑paced, evolving technical environments
• Strong troubleshooting and technical problem‑solving capability
• Excellent stakeholder communication and cross‑functional collaboration skills
• Ability to bridge technical and operational conversations effectively

• Experience supporting AI‑enabled learning, enablement, knowledge, or digital learning platforms
• Exposure to workflow automation, platform optimisation, Dev Ops,…