Remote IT Network Analyst at VC

Position: Remote IT Network Analyst at VC3
Join VC3 as a Remote IT Network Analyst, where you'll resolve complex technical issues and enhance client success with networking technologies. Use your skills to manage service requests effectively.

In this full-time, hybrid role, you will navigate troubleshooting tasks and ensure timely solutions for clients across Canada and the U.S. Responsibilities will include managing complex networking issues like firewalls, switches, and wireless accessibility. Your contributions will directly impact client satisfaction and operational excellence.

Key Responsibilities:

• Resolve complex service requests for clients

• Troubleshoot issues with networking technologies

• Maintain accurate records of troubleshooting efforts

• Engage with vendors during the support process

• Participate in on-call rotations and team meetings

Requirements:

• 8+ years of relevant technical experience

• In-depth knowledge of routing, switching, and firewalls

• Proficiency in networking tools and protocols

• Minimum two network-related certifications

• Strong problem-solving skills and attention to detail

Utilize your networking expertise to drive client success with VC3's dedicated team.
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